Blue Water Clubhouse Satisfaction Survey RESULTS 2021
(most services were virtual due to Covid 19)
Put a check mark in the box that best describes your response
*Questions 15 and 20 are best indicators of overall/general satisfaction with Blue Water Clubhouse services and indicate a 100% satisfaction rate among the 17 respondents
- The Clubhouse has reached out to me while in person services were suspended. - Strongly Disagree - Disagree - 1 - Neutral - 1 - Agree - 4 - Strongly Agree - 11 
- I have remained connected to my Clubhouse community while in person services were suspended. - Strongly Disagree - Disagree - 1 - Neutral - Agree - 8 - Strongly Agree - 8 
- I have participated in some type of virtual services while in person services were suspended - Strongly Disagree - Disagree - 2 - Neutral - 2 - Agree - 7 - Strongly Agree - 6 
- I have received resources either through the mail or staff delivering to my house while in person services were suspended. - Strongly Disagree - Disagree - Neutral - 1 - Agree - 4 - Strongly Agree - 12 
- Clubhouse has provided opportunities to connect socially while in person services were suspended. - Strongly Disagree - Disagree - Neutral - 1 - Agree - 8 - Strongly Agree - 8 
- Clubhouse continued to hold daily and weekly meetings while in person services were suspended. - Strongly Disagree - Disagree - Neutral - Agree - 5 - Strongly Agree - 12 
- I would continue to participate in some form of virtual services after restrictions have been lifted. - Strongly Disagree - Disagree - 1 - Neutral - 4 - Agree - 4 - Strongly Agree - 8 
- I am excited to be back / get back to in person services. - Strongly Disagree - Disagree - 1 - Neutral - 1 - Agree - 4 - Strongly Agree - 11 
- I would like to attend Clubhouse more days a week. - Strongly Disagree - Disagree - Neutral - 1 - Agree - 7 - Strongly Agree - 9 
- I have friends through Clubhouse participation. - Strongly Disagree - Disagree - Neutral - Agree - 7 - Strongly Agree - 10 
- I feel the staff respect me as a person. - Strongly Disagree - Disagree - Neutral - Agree - 7 - Strongly Agree - 10 
- Clubhouse staff help me to recognize my strengths. - Strongly Disagree - Disagree - Neutral - Agree - 8 - Strongly Agree - 9 
- I have had opportunity to talk to staff while services were provided virtually. - Strongly Disagree - Disagree - Neutral - 1 - Agree - 6 - Strongly Agree - 10 
- I feel the Clubhouse staff are warm and friendly. - Strongly Disagree - Disagree - Neutral - Agree - 9 - Strongly Agree - 8 
- I feel the Clubhouse has improved my life. - Strongly Disagree - Disagree - Neutral - Agree - 7 - Strongly Agree - 10 
- I would like to participate in supported or transitional employment with Clubhouse assistance. - Strongly Disagree 2 - Disagree 1 - Neutral 6 - Agree 2 - Strongly Agree 6 
- I would like Clubhouse assistance with education. - Strongly Disagree - 3 - Disagree - 3 - Neutral - 6 - Agree - 1 - Strongly Agree - 4 
- I would like Clubhouse assistance with living independently. - Strongly Disagree - 3 - Disagree - 3 - Neutral - 5 - Agree - 2 - Strongly Agree - 4 
- I am looking forward to returning to unit work at the Clubhouse. - Strongly Disagree - Disagree - Neutral - 1 - Agree - 10 - Strongly Agree - 6 
- Clubhouse work gives me a sense of satisfaction. - Strongly Disagree - Disagree - Neutral - Agree - 9 - Strongly Agree - 8 
- Clubhouse meetings are meaningful. - Strongly Disagree - Disagree - Neutral - 2 - Agree - 7 - Strongly Agree - 8 
- What are you most looking forward to about Clubhouse as we transition to more in- person services? 
